Consent to messages and calls

We only text you, message you on WhatsApp or call you if you give us permission. Some of those messages come from an automated system. The first call may be made by an automated voice assistant that says so at the start and hands you to a person whenever you ask.

This is the checkbox you will see on the form. It is not pre-checked.

I agree that Hexa Smile [por confirmar legal name] and the partner clinic that cares for me may contact me at the phone number I provided by text message, WhatsApp and phone call, including automated messages and calls using an artificial or prerecorded voice, about my evaluation and treatment and with marketing information. My consent is not a condition of any purchase. Message frequency varies. Message and data rates may apply. I can reply STOP to opt out and HELP for help. I have read the privacy policy.

We keep the wording you accepted, your number, the date, the time and the page you sent it from. That record is how we show you gave permission.

If you message us first on WhatsApp, the assistant asks whether you want us to stay in touch and whether you agree to a call. It shows you the same wording as above, and your answer is saved.

You can ask for information without agreeing to calls or automated messages. In that case a person answers you by hand, only through the channel you choose.

• Reply STOP, QUIT, END, CANCEL or UNSUBSCRIBE to any text.
• Tell us during a call.
• Write to por confirmar.

We apply it right away and no later than 10 business days, the outer limit under US federal rules and Canada’s anti-spam law. We send one last message to confirm.

The federal TCPA and the FCC rules require prior express written consent, which can be signed electronically, for marketing calls or texts using automated systems or an artificial or prerecorded voice (47 CFR 64.1200(f)(9)). In Florida, section 501.059 requires the same for automated sales calls. The checkbox wording aims to meet both. The rules in New York, New Jersey, Massachusetts, Pennsylvania and Connecticut are por confirmar.

If you live in Canada, we only send you commercial messages with your express consent. Each one says who sent it, how to reach us and how to unsubscribe, as section 6 of the anti-spam law requires. In Quebec, we also ask for your consent separately for each purpose.

If you live in France or another EU country, we only send you marketing messages if you agreed beforehand. You can withdraw your permission at any time.

We ask for the same written permission, and you can withdraw it the same way.